The following are the terms and conditions ("Terms and Conditions") for the sale of products ("Products") by Dutch Tech Tools Private Limited ("DTTI") to its customers ("Customers").


All orders are subject to acceptance in writing by DTTI. Any written acknowledgement of receipt of an order shall not, in and of itself, constitute such acceptance. Orders accepted by DTTI may be cancelled by Customer upon written consent of DTTI provided such order is not "NC/NR" or "Non-Cancelable/Non-Returnable", "Non-Standard Products" or governed by a Purchase Agreement Letter. Non-Standard Products are defined as Products that are special orders, custom orders, and orders for non-standard products, products not customarily in stock or orders for value-added products. Non-standard products are non-cancelable and non-refundable. In the event of cancellation or other withdrawal of an order for any reason, and without limiting any other remedy which DTTI may have as a result of such cancellation or other withdrawal, reasonable cancellation or restocking charges shall include all expenses incurred and commitments made by DTTI, and shall be paid by Customer to DTTI. Customer requests to reschedule are subject to acceptance by DTTI in its sole discretion. Orders may not be canceled or rescheduled after the order has been submitted by DTTI to the shipment carrier. DTTI reserves the right to allocate sales and limit quantities of selected Products among its customers in its sole discretion. Product specifications and availability are subject to change without prior notice.

1a. Returns

Customer must notify DTTI within 90 days from date of shipment of any defective product. (See DTTI'S LIMITED WARRANTY for further information.) Returns are normally accepted when completed within 90 days of the ship date. If DTTI agrees to accept a return, return freight charges must be prepaid by customer. DTTI will not accept COD shipments. Some products may require return directly to the manufacturer. Contact our customer service representative for a Return Materials Authorization Number and addressing instructions prior to returning product. The foregoing statements concerning Returns do not apply to NON-CANCELABLE/NON-RETURNABLE PRODUCTS. (See the NON-CANCELABLE/NON-RETURNABLE PRODUCTS section in these terms.)

1b. Counterfeit Product Prevention Clause

Only products originally shipped from DTTI will be returned to DTTI. All others will be promptly quarantined and disposed of or returned to the customer. By a Customer returning products to DTTI, the Customer certifies that the products were purchased from DTTI and there has been no substitution in whole or part of same product from another supplier, distributor or other such source of the product. The return should be in the original packaging, in unused condition (except defective).


Orders are billed at the prices in effect at the time of shipment. Prices will be as specified by DTTI and will be applicable for the period specified in DTTI's quote. If no period is specified, quoted prices will be applicable for thirty (30) days. Prices are subject to increase in the event of an increase in DTTI's costs or other circumstances beyond DTTI's reasonable control. If Customer does not purchase the quantity upon which quantity prices are based, Customer will pay the non-discounted price for the quantity actually purchased and/or a cancellation or restocking fee. Prices are exclusive of taxes, impositions and other charges, including sales, use, excise, value-added and similar taxes or charges imposed by any government authority, international shipping charges, forwarding agent's and broker's fees, bank fees, consular fees, and document fees.


All payments must be made in the currency billed on the original invoice.
Customer agrees to pay the entire net amount of each invoice from DTTI pursuant to the terms of each such invoice, without offset or deduction. Orders are subject to credit approval by DTTI, which may in its sole discretion at any time change the terms of Customer's credit, require payment in cash, bank wire transfer/EFT or by official bank check, and/or require payment of any or all amounts due or to become due for Customer's order before shipment of any or all of the Products. If DTTI reasonably believes that the Customer's ability to make payments may be impaired or if Customer fails to pay any invoice when due, DTTI may suspend delivery of any order or any remaining balance thereof, until such payment is made or cancel any order or any remaining balance thereof. Customer will remain liable to pay for any Products already shipped and all Non-Standard Products ordered by Customer. Customer agrees to submit such financial information as DTTI may reasonably require for determination of credit terms and/or continuation of credit terms. Checks are accepted subject to collection and the date of collection will be deemed the date of payment. Any check received from Customer may be applied by DTTI against any obligation owing by Customer to DTTI under this or any other contract, regardless of any statement appearing on or referring to such check, without discharging Customer's liability for any additional amounts owing by Customer to DTTI. The acceptance by DTTI of such check will not constitute a waiver of DTTI's right to pursue the collection of any remaining balance. Invoices not paid when due will bear interest to date of payment at the annual rate of twenty four (24%) percent or such lower rate as may be the maximum permitted by law. If Customer fails to make payment when due, DTTI may pursue any legal or equitable remedies, in which event DTTI will be entitled to reimbursement of costs for collection and reasonable attorneys' fees. There is a 1000/- (INR) service charge on all returned checks.

Prepaid Wire Transfer/EFT/Performa: Customers can wire the funds to our bank. After your order is placed we will e-mail a Proforma invoice which includes our bank information, the merchandise total, shipping charges and a $25 (USD) wire transfer/ EFT fee. We will reserve stock for your order for 72 hours on orders awaiting funds. Orders will be cancelled after 20 business days if funds have not been received. Customer is responsible for duties and taxes.


Indian Shipments When required by law DTTI will collect Central, State and/or Local sale, use, excise, and other taxes that apply to a Customer's shipment. These taxes are in addition to the purchase price of the Products subject to an order. Customer will remit the correct tax unless customer is tax exempt and DTTI has a valid signed tax exemption certificate on file. INTERNATIONAL Shipments All applicable VAT, PST, HST, and/or GST charges along with brokerage fees will be the responsibility of the Customer and due at the time of delivery.


All shipments by DTTI is in accordance to the agreed Terms of Delivery by the customer and DTTI. These will be in accordance to INCOTERMS. Subject to DTTI's right of stoppage in transit, delivery of the Products to the carrier will constitute delivery to Customer and title and risk of loss will pass to Customer. DTTI will make reasonable efforts to initiate shipment and schedule delivery as close as possible to Customer's requested delivery date(s). Customer acknowledges that delivery dates provided by DTTI are estimates only and that DTTI will not be liable for failure to deliver on such dates. DTTI reserves the right to make deliveries in installments. Delay in delivery of one installment will not entitle Customer to cancel any other installment(s). Delivery of any installment of Products within thirty (30) days after the date requested will constitute a timely delivery. Delivery of a quantity that varies from the quantity specified shall not relieve Customer of the obligation to accept delivery and pay for the Products delivered.


DTTI warrants that all DTTI Products sold will be free of defects in Materials and Workmanship for a period of Ninety (90) Days from the Date of Delivery. The Foregoing Ninety (90) Day Warranty shall not be extended or changed by DTTI furnishing any replacements, additions, attachments, accessories or repairs to the product subsequent to the Date of Delivery or Acceptance. The Foregoing Warranty is the Sole and Exclusive Warranty of DTTI regarding the Product. Other than the Foregoing Warranty, there are no express or Implied Warranties or Any Affirmations of Fact or Promises by DTTI with respect to the Product. DTTI Disclaims any Warranties, Express, Implied or Statutory, Not Specifically Set Forth Above without Limiting the Generality of the Foregoing, DTTI Expressly Disclaims any Implied Warranties of Merchantability, Fitness for any particular Purpose, Infringement or any representations of Fact or Quality Not Expressly Set Forth Herein.Furthermore, no warranty will apply if the Product has been subject to misuse, static discharge, neglect, accident, modification, or has been soldered or altered in any way.


DTTI is not registered as a "producer" in the European Union, and does not provide a WEEE recycling program within the EU. A very small number of products that DTTI sells are subject to the European Union Directive 2002/96/EC known as WEEE. Therefore, it is the policy of DTTI to not export or place on the market, EEE classified products (as defined by EU Directive 2002/96/EC) to Customers within the European Union member countries.


DTTI maintains Country of Origin information on all products in its inventory. This information is provided to customers on request. Our manufacturers do not provide DTTI with the country of origin of each raw material or subcomponent that is incorporated into the Manufacturer's final product.

8. LIMITATION OF LIABILITIES IN NO EVENT SHALL DTTI BE LIABLE FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE including, but not limited to, damages resulting from loss of profit or revenue, recall costs, claims for service interruptions or failure to supply downtime, testing, installation or removal costs, costs of substitute products, property damage, personal injury, death or legal expenses. Customer's recovery from DTTI for any claim shall not exceed the purchase price paid by Customer for the goods, irrespective of the nature of the claim, whether in warrant, contract or otherwise. CUSTOMER SHALL INDEMNIFY, DEFEND AND HOLD DTTI HARMLESS FROM ANY CLAIMS BROUGHT BY ANY PARTY REGARDING PRODUCTS SUPPLIED BY DTTI AND INCORPORATED INTO THE CUSTOMER'S PRODUCT.


Products are intended for commercial use only. Products are traceable at the manufacturer's level only. There is no lot level traceability. DTTI does not determine the specifications or conduct any pe rformance or safety testing of any products that it sells. Specification sheets provided to Customers are produced by the manufacturer or transcribed from information provided by the manufacturer. DTTI is not a Qualified Manufacturers List (QML) supplier or a supplier of Qualified Product Listing (QPL) components. Customer agrees that all purchases are for commercial or other applications that do not require QPL components. Any reference to military specifications in our catalog or on our website is for reference only and does not modify these terms and conditions. DTTI does not participate in any product safety engineering, product safety review or product safety testing. DTTI cannot provide any safety testing, safety evaluation or safety engineering services. Products sold by DTTI are not designed, intended or authorized for use in life support, life sustaining, human implantable, nuclear facilities, flight control systems, or other applications in which the failure of such Products could result in personal injury, loss of life or catastrophic property damage. If Customer uses or sells the Products for use in any such applications: (1) Customer acknowledges that such use or sale is at Customer's sole risk; (2) Customer agrees that DTTI are not liable, in whole or in part, for any claim or damage arising from such use; and (3) CUSTOMER AGREES TO INDEMNIFY, DEFEND AND HOLD DTTI AND THE MANUFACTURER OF THE PRODUCTS HARMLESS FROM AND AGAINST ANY AND ALL CLAIMS, DAMAGES, LOSSES, COSTS, EXPENSES AND LIABILITIES ARISING OUT OF OR IN CONNECTION WITH SUCH USE OR SALE.


If statements or advice, technical or otherwise, are offered or given to Customer, such statements or advice will be deemed to be given as an accommodation to Customer and without charge. DTTI shall have no responsibility or liability for the content or use of such statements or advice. DTTI Technical support is provided by email and, therefore, extremely limited in scope which prevents us from the direct participation in the design of any customer products. We do not conduct product suitability studies or engineering reviews of products that we sell, nor for the final product that a Customer produces.


From time to time, Seller will notify Buyer of a product that is "NC/NR", (Non-Cancelable/Non-Returnable) upon determining that an order requires such conditions of sale. Buyer understands that "NC/NR" products are obtained by DTTI from the manufacturer specifically for the buyer. Irrespective of circumstances, the buyer agrees that "NC/NR" products may not be cancelled, returned or rescheduled by the buyer without the agreement of both DTTI's supplier and the written consent of DTTI. All products purchased by Customers classified by DTTI as an Electronic Component Distributors or Brokers shall be deemed Non-Cancellable/Non-Returnable.


If an order includes software or other intellectual property, such software or other intellectual property is provided by DTTI to Customer subject to the copyright and user license, the terms and conditions of which are set forth in the license agreement accompanying such software or other intellectual property. Nothing herein shall be construed to grant any rights or license to use any software or other intellectual property in any manner or for any purpose not expressly permitted by such license agreement. Unopened software may be returned for credit. Opened software may not be returned unless defective.


DTTI will not be liable for delays in delivery or for failure to perform its obligations due to causes beyond its reasonable control including, but not limited to, product allocations, material shortages, labor disputes, transportation delays, unforeseen circumstances, acts of God, acts or omissions of other parties, acts or omissions of civil or military authorities, Government priorities, fires, strikes, floods, severe weather conditions, computer interruptions, terrorism, epidemics, quarantine restrictions, riots or war. DTTI's time for delivery or performance will be extended by the period of such delay or DTTI may, at its option, cancel any order or remaining part thereof, without liability by giving notice to Customer.


DTTI is committed to compliance with all Indian Export Regulations and Laws. DTTI will not sell or ship to individuals or organizations identified as Specially Designated Nationals and Blocked Persons. DTTI will not sell or ship products prohibited under Export Administration Regulations to individuals or organizations. DTTI will not seek export licenses
pursuant to Export Administration Regulations. DTTI participates in BIS Export Enforcement and OFAC transaction reporting. Furthermore, DTTI prohibits the re-export, brokering or transshipment of its products to any individual, organization or country prohibited by the OFAC or BIS. The sale, resale or other disposition of Products, and any related technology or documentation, are subject to the export control laws, regulations and orders of the India and may be subject to the export and/or import control laws and regulations of other countries. Customer agrees to comply with all such laws, regulations and orders. Customer further acknowledges that it shall not directly or indirectly export any Products to any country to which such export or transmission is restricted or prohibited. Customer acknowledges its responsibility to obtain any license to export, re-export or import as may be required.

14.1 Export Classification Disclaimer

Any use made of DTTI classifications, whether it be ECCNs or any variation of Harmonized Tariff codes, is without recourse to DTTI and at the user's risk. Export classifications are subject to change. If you export or re-export, your company, as the exporter of record, is responsible for determining the correct classification of any item at the time of export. Any export classification by DTTI is for DTTI?s internal use only and shall not be construed as a representation or warranty regarding the proper export classification nor relied upon to make licensing determinations.


The Terms and Conditions may not be modified or cancelled without DTTI's written agreement. Accordingly, goods furnished and services rendered by DTTI are sold only on the terms and conditions stated herein. The sale of Products hereunder will be governed by the Terms and Conditions, notwithstanding contrary or additional terms and conditions in any order purchase order, planning schedule, acknowledgment, confirmation or any other form or document issued by either party affecting the purchase and/or sale of Products. Notwithstanding any terms and conditions on Customer's order, the information and conditions on the Credit Application are controlling over Customer and DTTI. Any conflicting statements or terms listed o n the Customer purchase orders, invoices, confirmations or other Customer generated documents ("Customer Documents"), whether heretofore or hereafter submitted, are negated by submission of the Credit Application and the issuance of credit by DTTI, and all different or additional terms and conditions contained in any Customer Documents are hereby objected to by DTTI. DTTI's performance of any contract is expressly made conditional on Customer's agreement to DTTI's Terms and Conditions of Sale, unless otherwise specifically agreed upon in writing by DTTI. In the absence of such agreement, commencement of performance and/or delivery shall be for Customer's convenience only and shall not be deemed or construed to be acceptance of Customer's terms and conditions or any of them. If a contract is not earlier formed by mutual agreement in writing, acceptance by Customer of any goods or services shall be deemed acceptance by Customer of the terms and conditions stated herein. No rights, duties, agreements or obligations hereunder, may be assigned or transferred by operation of law, merger or otherwise, without the prior written consent of DTTI. The obligations, rights, terms and conditions hereof will be binding on the parties hereto and their respective successors and assigns. The waiver or breach of any term, condition or covenant hereof, or default under any provision hereof, will not be deemed to constitute a waiver of any other term, condition, or covenant contained herein, or of any subsequent breach or default of any kind or nature. Any provision hereof which is prohibited or unenforceable in any jurisdiction shall, as to such jurisdiction, be ineffective to the extent of such prohibition or unenforceability without invalidating the remaining provisions hereof in that jurisdiction, or affecting the validity or enforceability of such provision in any other jurisdiction. The Terms and Conditions will be governed by and construed in accordance with the applicable laws of the India and shall be subject to competent Courts of Kolkata jurisdiction.